CLEANEVENT Careers
District Manager – London
Title: |
District Manager |
Reports To: |
Operations Director |
Division: |
CleanEvent Services Ltd – Operations |
Location: |
London |
Salary: |
£45,000 – £47,000 |
Travel Allowance: |
£2,500 PA |
We are recruiting a District Manager to be based in London. This is an opportunity to join an established company working within the facility services sector. This is a great opportunity for an ambitious senior manager, who has a keen interest for the sporting & event industry.
About Us:
CleanEvent is a company that provides cleaning, kitchen, front of house, and security services to sporting, leisure, retail, education and the healthcare industries. CleanEvent is a leader in this industry sector with multiple locations across the United Kingdom, including some of the most notable names in UK Event Venues, such as Tottenham Hotspurs, Craven Cottage, and Silverstone Circuit.
Working with CleanEvent, you can expect:
Competitive salary, with potential to earn up to 8 weeks bonus each year
22 days annual holiday exclusive of bank holidays
Cycle to work scheme
Private Health, Optical and Dental benefits
Discounts at Gyms, Restaurants and shops
Company Sick Pay
Job Summary:
A key role working as part of the senior management team reporting into the Operations Director. This role involves management of the districts venue management team and employees. Implementing organisational strategy, managing the quality service delivery of contracted cleaning services to our clients, developing and maintaining excellent relationships with these clients whilst optimising the profitability of the district. Significant travel within the district and weekend work in line with our focus on the sports, leisure, entertainment and the retail sector is required.
It involves the profitable management of CleanEvent’s Cleaning and Venue Services contract for the venue whilst establishing and maintaining an excellent relationship with internal/external stakeholders.
Key Responsibilities
Client / Relationship Management
Developing and maintaining a thorough knowledge and understanding of the market sector the organization and venue operates in
Establishing a responsive business relationship with customers through client interaction, regular meetings and reporting, escalation and problem solving, continuous service reviews and innovation
Conducting a monthly joint service review with the client at each venue / contract
Ensuring customer satisfaction and dealing with any issues
Ensuring all CleanEvent monthly and yearly compliance is met by the Venue teams, including all systems compliance
June to Sept each year, this role will be mainly focused on our seasonal venue of Kia Oval
Supporting on all Major Events around the UK as directed by the Operations Director
Key Skills required:
Recognised industry qualification, for example, BIFM, RICS, BICs
Industry experience – extensive knowledge & expertise in cleaning
Extensive Stadia/Event experience is essential; ideally within venues/events of 30,000 + capacity
Experience of building senior level client relationships within the stadia/event industry
Qualifications – HND or Degree in a technical or business management subject would be an advantage
Experience of running logistics operations
Supervising teams of people
Excellent organisational and communication skills
Strong people management and motivational skills
A thorough understanding of HR, ER and OH&S
Intermediate computer and IT skills
Current full UK Driving Licence
Strong leadership skills
Well-developed communication skills and a proactive nature
Excellent communication skills, both written and oral