CLEANEVENT Careers

Venue Presentation Supervisor -Night Shifts

Title:  

Venue Presentation Supervisor -Night Shifts

Reports To:

Regional Manager

Division:

Operations

Location:

SSE Arena Belfast

We are recruiting a Venue Presentation Supervisor. This is an opportunity to join an established company working within the facility services sector. The role is based at our venue in Belfast – the SSE Arena, it is a great opportunity for a sports enthusiast who has a passion for the event industry.

About Us:

CleanEvent is a company that provides cleaning and facility services to sporting and leisure venues throughout the UK and Ireland. CleanEvent is fast becoming a leader in this industry sector with multiple locations across the United Kingdom.

Job Summary:

Reporting to the Venue Presentation Manager (VPM) this role is to ensure all day to day activities are carried out as directed by the VPM across a number of contracts within the venue. The role includes night shifts, ensuring day to day operations are smooth and well maintained across the venue.

Key Responsibilities

  • Direct, control, motivate and encourage all colleagues to complete their designated duties in an efficient and courteous manner to the expectation of our client and customers and maximizing profitability
  • Promote and maintain a positive company image
  • Ensure compliance with all Health & Safety and company policies and procedures and actively promote safety awareness
  • Ensure that all vehicles, machinery and equipment are consistently and fully accounted for at all times and that they are maintained in a safe working condition
  • Review and respond to customer service problems and complaints ensuring the appropriate corrective action is undertaken and completed to the customer’s satisfaction
  • Ensure day to day (hands on) leadership of your team
  • Carry out any other duties as directed by the VPM, Regional Operations Manager (ROM) or any person within the senior management team, deemed reasonable to meet the needs of the business
  • Ensure allocation of daily work schedules
  • Participating in operations meetings with the venue team
  • Complete venue checks and submit via approved format
  • Ensure that expenditure of labour is justified and controlled and that Human Force is utilised appropriately, clearly indicating hours worked
  • Ensure that any proposed expenditure is tightly controlled quotes obtained and authorised by the VPM and ROM

Key Skills required:

  • Industry experience knowledge & expertise in cleaning
  • Excellent client and customer service skills
  • Experience in cleaning management or management gained within the event sector
  • Proficient financial acumen to complete accurate forecasts and report on budgets
  • An appreciation and compliance in HR, ER, OH&S and EEO issues
  • Strong leadership skills
  • Well-developed communication skills and a proactive nature

 

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