Venue Presentation Manager – Manchester


Title: Venue Presentation Manager
Reports To: Regional Manager
Division: CleanEvent Services Ltd – Operations
Location: Eastlands Arena, Manchester
Salary £48,000-£50,000

CleanEvent Services, the UK’s market leader in Cleaning and Waste Management in the Sports, Leisure and Stadia Sector are seeking a talented, driven, passionate and well seasoned Venue Presentation Manager to lead our team at the fantastic brand new, state of the art Eastlands Arena, located in the M11 Manchester postcode! This role is yours to define, yours to mould and yours to own! Come and work for a company who puts its staff first and foremost. Not only are we a Living Wage Foundation accredited employer, we also offer our employees some amazing benefits including, Health Care Plans, 22 days of annual leave per year, opportunities to earn up to 6 weeks of bonus pay, ride to work schemes and many more.

Job Summary:

Reporting to the Regional Manager, you will be responsible for planning, scheduling and managing all aspects of operations at the venue. It involves the profitable management of CleanEvent’s Cleaning and Venue Services contract for the venue, establishing and maintaining an excellent relationship with internal and external stakeholders, managing and motivating the staff and labour force. This role oversees the management and administration focus of the contract whilst overseeing the operational aspects. The role will also involve some weekend and evening work as and when required by the business.

Key Responsibilities

• To be accountable for the overall profitability of the operational activities of the venue, undertaking regular operational reviews and continuous improvement of the operation of the venue.
• To develop an excellent working relationship with the relevant venue representatives with regular meeting dates agreed and met.
• To develop and create detailed operational forecasts and plans that will provide the most cost effective and efficient cleaning solution for the venue.
• To ensure all administrative paperwork and reporting is completed, including Humanforce compliance, submitting actual costs to the venue after each event, incident reports, progress reports, management reports and quality system compliance.
• To assist, as required, at other venue and/or events within the company’s portfolio.

Key Skills Required:

• Excellent client and customer service skills.
• Experience in cleaning management or management gained within the hospitality sector.
• An appreciation and compliance in Human Resources, Employee Relations, Occupational Health & Safety and Equal Employment Opportunities issues.
• Strong leadership skills.
• Well-developed communication skills and a proactive nature.
• Good IT skills.
• Excellent communication skills, both written and oral

Why work for CleanEvent:

• Competitive salary
• 22 days annual holiday exclusive of bank holidays
• Cycle to work scheme
• Private Health, Optical and Dentist benefits
• Discounts at Gyms, Restaurants and shops
• Company Sick Pay
• Development through Henley Business School
• Opportunity to do level 3 or 5 Apprenticeship scheme.

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